Frequently Asked Questions

We proudly serve the Niagara Region including Niagara Falls, St. Catharines, Thorold, Welland, Port Colborne, Pelham, and Grimsby - as well as Hamilton, Burlington, Stoney Creek, and surrounding areas. Not sure if we cover your area? Give us a call and we'll let you know!

Pricing is based on several factors including the size of your home, the number of windows or surfaces, accessibility, and the specific services requested. We provide free, transparent quotes with no hidden fees so you know exactly what to expect before we start.

You can reach us by filling out the estimate form on our Contact page, calling us at (289) 302-9462, or emailing contact@niagaraclearview.ca. We respond quickly and are happy to answer any questions you have.

For most homeowners, we recommend professional window cleaning 2–4 times per year depending on your home's exposure to weather, trees, and road traffic. Homes near busy roads or with lots of surrounding trees may benefit from more frequent cleanings. We're happy to recommend a schedule that fits your home and budget.

Our professional window cleaning includes cleaning both the interior and exterior glass, wiping down frames and sills, and removing screens for cleaning where applicable. We use professional-grade, streak-free solutions and leave every window crystal clear - inside and out.

For exterior-only services like window exterior, power washing, and gutter cleaning, you don't need to be home as long as we have access to the necessary areas. For interior window cleaning, we do need someone present. We'll confirm all the details before your appointment.

We accept e-transfer, cash, and major credit cards. Payment is due upon completion of service. We'll always confirm the final price with you before starting, so there are never any surprises on the invoice.

Light rain typically doesn't affect the quality of our work - in fact, a quick rain shower after a window cleaning rarely leaves marks. For heavy rain or storms, we may need to reschedule. We monitor weather closely and will contact you in advance if we need to adjust your appointment.

Yes - Niagara ClearView Services is fully insured. You can book with complete peace of mind knowing that your property and our team are protected. We're happy to provide proof of insurance upon request.

We stand behind every job we do 100%. If you're not fully satisfied with the results, let us know within 24 hours and we'll come back to make it right at no additional charge. Your satisfaction is our priority - no questions asked.